JOB TITLE: Order Entry/Implementation Coordinator
MUST HAVE SKILLS (Most Important): ? Bachelors degree in Accounting, Finance, Economics or two or more years of work experience ? Ability to work in a fast-paced, multi-system environment keeping a balance between accuracy and managing high volumes ? Adaptable to added responsibilities as needed . ? Strong listening, communication skills and attention to detail
DESIRED SKILLS: ? Knowledge of Salesforce.com and SAP ? Analytical skills ? Strong relationship building skills with both technical and non-technical stakeholders
JOB DUTIES: ? Manual order creation for orders that do not flow through automation. ? Order validation for orders that went to SAP via automation to ensure no discrepancies or errors. ? Analyze order data, identify incorrect or missing data and take corrective action. ? Process Cancellations for new, existing, or renewal orders as collected from the upstream teams in Salesforce.com ? Process Modifications and Change Orders to contract as applicable and as collected from the upstream teams in Salesforce.com ? Ensure updates which drive rating and billing are accurate. ? Support changes to tools, queries, and reports as processes supported are modified or new responsibilities are acquired ? Manage and organize workload for differing deadlines within the contract and order implementation life cycle ? Identify and communicate system issues or process gaps impacting production environments ? Partner with team members and management to identify and implement business improvements to achieve ongoing operational efficiencies.
EDUCATION/CERTIFICATIONS: Bachelor's desired but not necessary if other skills are possessed
LOGISTICS: This is a hybrid position that involves working from home and reporting to the Irvine, CA office on scheduled days. A laptop with be provided and should be used for work at home and the office. Shift: Monday-Friday 8 hour shift, 8-5 with one hour lunch.
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