Job Description
Summary: This is a stable Full Time/Part time opportunity! Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES:
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members,
Leadership takes ownership of the customer's SHIPPING and PRINTING needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
QUALIFICATIONS
Enthusiastic and ability to connect with people
High school diploma or GED requiredOutstanding phone skills
Strong verbal and written communication skills
Prompt, reliable, and responsible
Able to lift 40 pounds
Willing and able to work 25 to 30 hours per week (including Saturdays) for a 4 day work week. week
BENEFITS
Advancement Opportunities
Employee Discounts
401KTraining
Uniforms to be provided
ProvidedJob Type: Part-time/Fulltime
Education:High school or equivalent
(Required)Job Type: Full-time
Experience:Computer Skills: 1 year (Preferred)
Retail Sales: 1 year (Preferred)
Education:High school or equivalent (Preferred)
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