Job Description

Surgery Scheduler

Southwest Endoscopy Center is Hiring a Surgery Scheduler Full Time. Southwest Endoscopy Center is a fast paced ASC environment committed to producing the highest quality work and experience for patients and their families.

Job Summary: Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Salary range of: $22.00-$25.50/hour

Hours: Monday-Friday 8:30am-5pm, no holidays or weekends

Duties and Responsibilities:

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay
• Coordinates with anesthesia groups to confirm scheduling for coverage
• Accurately uses procedure codes to ensure proper billing
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on' is received by the appropriate staff
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts
• Alerts administration when new doctors or procedures are scheduled
• Cross trains with other areas
• Other duties as assigned
• Completes consents and ensures accuracy before submitting to the chart builder
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process
• Perform insurance verification

What We Offer

As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses. USPI offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

Required Skills:

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• High School Diploma or Equivalent

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