Job Description

Supply Chain Technician Lead - Materials Management Logistics at Christus Health summary:

The Supply Chain Technician Lead oversees inventory control and supply management tasks within a healthcare logistics environment, ensuring accuracy in order fulfillment and restocking. The role involves troubleshooting supply issues, coordinating with multiple stakeholders, and supporting procurement and contract processes. Strong knowledge of supply chain systems, clinical supply needs, and customer service is essential in this fast-paced healthcare setting.

Summary:

Responsible for supporting department processes by providing excellent customer service as well as process and task knowledge to other associates including but not limited to all inventory control transactions. Responsible for overseeing and/or completing tasks associated with inventory control such as scanning products, picking orders, and restocking par carts, inventory locations, and point of use systems. Additional responsibilities can include receiving supplies, verifying data accuracy, re-ordering supplies. Responsible for troubleshooting critical supply issues.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Perform Supply Chain Technician and Supply Chain Technician Senior tasks.
• Master INFOR modules appropriately (according to assignment) including Par Specialist, Purchasing Receiver, Inventory Management, Warehouse Clerk, and Mobile Supply Chain Mgmt.
• Provide critical thinking skills related to tasks and operation to provide excellent service and lead required processes ensuring accuracy and policy requirements.
• Troubleshoot critical supply order issues and needs providing status, ETA and/or options communicating with leadership as necessary.
• Research options for product availability from alternate vendors, CHRISTUS facilities or external entities during critical outages. Set up transport as appropriate.
• Understand and review all Supply Chain and ancillary technology systems for appropriate action.
• Assist leadership to determine appropriate subs as needed by working with other MM staff, system leaders, and local clinical staff.
• Assist with Contract Launch Packet rollouts by providing verification of process steps.
• Make appropriate changes to pars as directed by leadership.
• Support supply chain and clinical staff with a high level of product knowledge.
• Perform receiving functions and interface with Procurement as assigned.
• Respond to requests from INR/RNI team.
• Provide excellent customer service.
• Communicate changes to customers and staff as appropriate.
• Knowledgeable of MS Office Suite/ Supply Chain Applications.
• Must meet deadlines in fast-paced environments.
• Must be able to adapt to different situations while maintaining exceptional decision-making skills.
• Must be able to communicate effectively, both verbally and in writing.
• Other duties as assigned by management.

Job Requirements:

Education/Skills

• High School Diploma or equivalent preferred.

Experience

• 3-4 years of relevant work experience preferred.
• 2 years of supply chain experience preferred (IC, Procurement, Planning, Operations).
• 1 year of demonstrated computer experience preferred.
• Medical product and equipment knowledge preferred.
• Hospital supply chain experience preferred.

Licenses, Registrations, or Certifications

• None Required.

Work Schedule:

PRN

Work Type:

Per Diem As Needed

Keywords:

Supply Chain Technician, Inventory Control, Materials Management, Healthcare Logistics, Order Picking, Procurement Support, Hospital Supply Chain, Inventory Management, Customer Service, Supply Troubleshooting

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