Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $21.50/HR. Your activities Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned Your profile High School diploma or GED equivalent Good command of the English language both verbal and written Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Additional languages desirable Commitment to continuous improvement Self motivated and able to work independently Attentive to detail and numerate Ability to follow processes and procedures and apply flexible approach when required Must be able to type and learn airline specific computer reservation/ ticketing software Willingness to work in inclement weather At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation! #J-18808-Ljbffr Swissport International AG
...What youll do Maintains current knowledge of all applicable Environmental, Health and Safety standards, as required and monitors the companys compliance with these requirements. Performs field inspections of equipment and processes to identify opportunities to...
...Maintain a clean and tidy work area Follow health and safety guidelines Interact with customers regularly and professionally Cashier Qualifications Proven working experience as a barista High integrity with a great attendance record Strong attention to...
...Job Description Job Description The Certified Medication Aid will administer all medications as prescribed in accordance with company policy and procedure practices as well as current federal, state, and local regulations and standards. Essential Responsibilities...
...Job Description Logistics Manager Our client located in Dallas Fort Worth Metro is hiring a Logistics Manager. This is a direct hire... ...company drivers. Manage department budgets and analyze supply chain cost drivers to improve financial performance. Set...
Cullerton Group has a new opportunity for a UI/UX Designer 4 in either Chicago, IL, Peoria, IL, or Denver, CO. If the following job requirements and experience match your skills, please ensure you apply promptly. The work will be done in a hybrid arrangement (remote...