Job Description

We are seeking an IT Director to support our IT and infrastructure needs across multiple physical offices and the cloud. The ideal candidate would be comfortable managing and growing out IT staff as they support the needs of a growth stage company, specifically leading a wide array of IT initiatives including multi-office connectivity, security, infrastructure, and supporting a wide range of remote users.

Qualifications / Requirements

• Bachelor's degree in information technology, Computer Science, or a related field; Master's degree preferred, or equivalent work experience.
• Minimum of 8 years of experience in IT management, with at least 3 years in a leadership role.
• Strong experience in project management.
• Proven experience managing a multi-office IT infrastructure.
• Strong understanding of cybersecurity principles and best practices.
• Strong experience with cloud computing platforms (Azure) and on-premises infrastructure.
• Strong experience in Networking including setup and configuration of various network devices such as switches, routers, and firewalls.
• Excellent leadership, communication, and interpersonal skills.
• Experience in the healthcare industry is a plus.
• Industry certifications like PMP, CCNA, CCNP, MCSE, and CEH are highly desirable.

What You'll Do:

• Own on-prem and Azure cloud-based IT solutions in a secure, multi-location, regulated environment.
• Support Intune/Entra in a Hybrid environment.
• Perform critical maintenance, deployment, and release support activities, including occasional off-hours support.
• Support IT strategy by collaborating with officers and senior management to set organizational vision and strategy and to determine how technology can best service the business.
• Work with the Security & Compliance team to implement security solutions to comply with HIPAA and HiTrust compliance needs.
• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, secure print, phones, security updates, internet, intranet, LANs, WANs, and network segments.
• Manage the Helpdesk function and provide best-in-class customer service including assisting in troubleshooting, identifying root causes, and providing technical support when needed.
• Develop & maintain internal documentation and Helpdesk WiKi.
• Enable faster and smarter business processes and implement analytics for meaningful insights.
• Perform routine/scheduled audits of the systems and firewall, including all backups and access control.
• Inventory management and reporting.
• Remain abreast of technological advances in the field and be able to identify areas of use in the organization.
• Collaborate with other departments to understand their IT needs and provide effective solutions.
• Plan and manage IT budgets, ensuring cost-effective solutions and resource allocation.
• Lead IT projects from inception to completion, ensuring timely delivery and within budget.
• Establish and maintain vendor relationships, negotiating contracts and managing service agreements.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Job Tags

Work experience placement, Work at office, Local area, Remote work,

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