Director of Service & Special Projects (Electrical Contractor) (Boston) Job at Goliath Construction Consulting, Inc., Boston, MA

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  • Goliath Construction Consulting, Inc.
  • Boston, MA

Job Description

Director of Service & Special Projects (Electrical Contractor)

Director of Service & Special Projects (Electrical Contractor)

16 hours ago Be among the first 25 applicants

Direct message the job poster from Goliath Construction Consulting, Inc.

President / Founder - Goliath Construction Consulting | 727-437-7159 | Electrical Construction Recruiting

The Electrical Director of Service and Special Projects oversees and manages the service department and special projects division within an electrical contracting company. This role involves leadership, strategic planning, business development, and ensuring high-quality electrical service delivery. The ideal candidate will drive operational efficiency, maintain client relationships, and ensure project profitability while adhering to safety and compliance regulations.

RESPONSIBILITIES

Service Department Management:

  • Oversee and manage the electrical service team, ensuring timely response to client requests.
  • Develop and implement policies and procedures to enhance efficiency and customer satisfaction.
  • Ensure all service work is performed to the highest industry standards and within code requirements.
  • Track and report key performance indicators (KPIs) for service operations.
  • Manage service contracts, warranties, and preventative maintenance agreements.

Special Projects Oversight:

  • Lead and oversee special electrical projects from inception to completion.
  • Collaborate with project managers, engineers, and field teams to ensure project success.
  • Allocate resources effectively to meet project timelines and budgets.
  • Ensure quality control and safety compliance throughout project execution.
  • Develop strategies for securing and expanding special projects opportunities.

Business Development & Client Relations:

  • Build and maintain strong relationships with existing and new clients.
  • Identify growth opportunities within service and special project sectors.
  • Assist in preparing bids, proposals, and estimates for prospective projects.
  • Represent the company at industry events, trade shows, and networking opportunities.

Financial & Budget Management:

  • Develop and manage budgets for service and special projects departments.
  • Monitor financial performance, profitability, and cost controls.
  • Approve purchases, materials, and vendor contracts as necessary.
  • Work with accounting to ensure accurate invoicing and financial reporting.
  • Recruit, train, and mentor service technicians and project managers.
  • Foster a culture of teamwork, professionalism, and continuous improvement.
  • Conduct performance reviews and set goals for team members.
  • Ensure compliance with company policies and industry regulations.

QUALIFICATIONS

  • Minimum of 7-10 years of experience in electrical service and project management.
  • Strong knowledge of electrical codes, safety standards, and industry regulations.
  • Excellent problem-solving, decision-making, and organizational skills.
  • Ability to manage multiple projects simultaneously.
  • Strong communication and negotiation skills.

COMPENSATION:

  • Competitive salary based on experience.
  • Performance-based bonuses.
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Company vehicle or vehicle allowance.
  • Paid time off and holidays.

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Strategy/Planning, Project Management, and Quality Assurance
  • Industries

    Construction, Building Construction, and Electric Power Transmission, Control, and Distribution

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

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Job Tags

Full time, For contractors, 16 hours,

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