Job Description
At Culinary Depot, we are committed to delivering exceptional service and solutions to our customers. We are looking for a driven Customer Service Manager to lead our team and ensure every client receives a seamless, positive experience.
Position Summary:
The Customer Service Manager will oversee daily operations of the customer service team, ensuring high-quality support, efficient processes, and customer satisfaction. This role requires a proactive leader who can train, motivate, and manage a team while continuously improving service standards.
This is a full-time, in-office position based in our Spring Valley location; remote work is not available.
Key Responsibilities:
Lead, mentor, and manage the customer service team to achieve performance goals.
Monitor customer interactions, analyze feedback, and implement improvements.
Handle escalated customer issues with professionalism and efficiency.
Collaborate with sales, operations, and other departments to ensure a seamless customer experience.
Maintain knowledge of products, services, and industry trends to provide accurate guidance to customers.
Qualifications:
Proven experience in customer service management or related leadership role.
Excellent interpersonal, communication, and problem-solving skills.
Strong organizational and team management abilities.
Ability to analyze data and metrics to drive improvements.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Bachelor's degree preferred, but equivalent experience is acceptable.
Key Attributes:
Positive and professional attitude.
Strong leadership and motivational skills.
Customer-focused mindset with attention to detail.
Ability to thrive in a fast-paced, dynamic environment.
Why Join Us:
Opportunity to lead a passionate team in a growing company.
Collaborative, supportive work environment.
Competitive salary and benefits package.
Career growth and development opportunities.
This is a full-time, in-office position based in our Spring Valley location; remote work is not available.
Powered by JazzHR
wjOjKUIgmB
...Chess Academy is seeking skilled part-time Online Chess Coaches to teach chess to kids through our online platform. Do you enjoy working with children? Do you want to earn extra... ...chess? Are you looking to work from home? Would you like to teach with a company that...
OverviewDesigner Support is dedicated to providing specialized interior design bookkeeping and accounting services tailored for interior designers. Established in 1991, we have been pioneers in integrating financial strategies with the unique needs of design firms. Our...
...Specialization: Urgent Care Job Summary: CareNow Urgent Care is seeking a full time board certified family medicine, med/peds, or emergency medicine physician to work in our Edinburg, TX clinic. Qualified Candidates: Comfortable seeing patients ages...
...Facing Hours per week!***$25,000 Sign-on Bonus** Optum NY, (formerly Optum Tri-State NY) is seeking exceptionalPrimary Care Physicians (FM or IM) to join our teams in Brewster or Mount Kisco NY. Optum is a clinician-led care organization that is changing the...
...But theres so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that... ...you do? ROLE SUMMARY: Be a part of of the Anheuser-Busch Brewery Experience at our Biergarten. As a Line Cook, you have the opportunity...