Job Description

Job Description

Job Description

Responsible for providing clerical support to the Consumer Loan Originators, obtaining all necessary documentation to complete a loan package, closing loans via fax, mail, electronically, or in person. Track the return of outstanding loan packages and scheduling closing times with the appropriate branches, communicating with members by telephone, email and in person, providing information about consumer and all other credit union products and services in general as requested. As a member of the Consumer Loan Department, contributes to the overall achievement of department goals and objectives. In all dealings with the public, members or employees, responsibility or ownership is taken and pending issues are monitored to resolution.

This position is located at our Abbott Headquarters (1941 Abbott Rd.). This position is not eligible for a remote/hybrid schedule.

Pay Range:

CLP I: $21.17 - $31.68

CLP II: $23.28 - $35.00

CLP III: $26.58 - $38.39

ESSENTIAL JOB FUNCTIONS:

75% Processing Functions

• Calls for payoff amounts and mailing instructions, verifications of employment and income, credit verifications, vehicle inspection reports and any additional information that may be needed to complete the loan.
• Receive and log incoming packets from the dealerships.
• Perform proficient review of contracts and documentation for completeness, accuracy and compliance with existing laws, statues, regulations and credit union policies and procedures.
• Accurately calculate income to ensure it verifies to the stated income on the application.
• Maintains at least minimum standard of Debt Protection, Mechanical Breakdown Insurance and GAP sales on non-indirect loans.
• Communicate with member, seller and/or dealerships regarding missing documentation and collect as necessary.
• Establish new accounts on non-member applications. Provide new account documents and welcome letter.
• Reviews all incoming loan documents for quality control; i.e. due date, payment amount, disclosures checked, forms signed, etc.
• Assists with notary administration as needed.

15% Closing Functions

• Sets up loan closing appointments and assures that all information from buyer/seller dealer or other parties have been obtained and are loaded in the system prior to closing. Closes approved consumer loans and ensures that all loan documents are complete and orderly. Ability to perform the Hard Close. Sends loan proceeds and authorization for payoff to appropriate parties.
• Coordinates and monitors loans closings through the mail email, electronically and by fax. Assures that all loan documents are received and signed appropriately.

10% Other Duties as Assigned

• Maintains a high level of professionalism, tact and courtesy when interacting with members, financial institutions, sellers and dealership employees.
• Able to work variable shifts within a 7 day a week schedule.
• Meets the current standards as established for the position. Obtain drills daily from Consumer Loan Supervisor for drill card when applicable.
• Meets the current standards as established for the department in the completion of all assigned duties.
• Performs other duties as assigned.

QUALIFICATIONS:

• High school graduate or equivalent.
• At least 6 months of financial institution experience, required.
• Must have good clerical and organizational skills, accurate typing, operation of a 10-key calculator, excellent communications skills, and professional appearance required.
• Knowledge of Excel and Word desirable.
• Must be flexible, detail-oriented, and able to work with many interruptions in a fast-paced atmosphere.
• Responsible for abiding and complying with the policy for compliance with the Bank Secrecy Act and anti-money laundering laws and regulations (BSA/AML) and the policy for compliance with office of foreign assets control laws and regulations (OFAC).

Please note: Credit Union 1 does not provide relocation assistance. If selected for an on-site position, candidates will be responsible for relocating to Alaska prior to the agreed upon start date at their own expense.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Credit Union 1 does not provide visa sponsorship.

Only applicants who meet the minimum requirements for this position will be considered for an interview. This position is open until filled.

Thank you for your interest in the opportunity with Credit Union 1!

Background Screening Statement: Candidates selected for a position at Credit Union 1 will be subject to a criminal background check prior to their employment. An offer of employment may be rejected or terminated based on receipt of an unacceptable background screening.

EEO Statement: Credit Union 1 provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

E-Verify Statement: Credit Union 1 participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Credit Union 1 is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue after Credit Union 1 can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer an completed the Form I-9. For more information on E-Verify, or if you believe that Credit Union 1 has violated its E-Verify responsibilities, please contact DHS at 888-897-7781 or dhs.gov/e-verify.

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