Job Description
Job Description
Job Description
Benefits:
- Dental insurance
- Employee discounts
- Paid time off
- Parental leave
- Vision insurance
Barista/Cashier Position Summary The Barista/Cashier is responsible for preparing high-quality beveragesprimarily specialty coffees and hot drinksalong with handling food orders, operating the POS system, and keeping the store clean and well-stocked for guests. All tasks must be completed efficiently and promptly, while delivering outstanding customer service to our valued MAMMA DOS guests.
Position Task - Prepare and serve coffee, tea, and other beverages in accordance with brand and quality standards
- Accurately prepare and assemble food orders for guests in a timely manner
- Deliver prompt, friendly, and attentive service to every guest to ensure a positive experience
- Build and maintain relationships with guests by anticipating needs and providing helpful recommendations
- Effectively communicate product knowledge, ingredients, and customization options to guide guests through the menu
- Handle guest concerns or complaints professionally, escalating to management when necessary
- Ensure proper handling, cleaning, and maintenance of all equipment and tools
- Maintain cleanliness and organization of all service areas, including counters, condiment stations, and dining areas
- Follow and uphold all sanitation, food safety, and health code standards as required by company policies and local regulations
- Complete and record temperature logs, cleaning checklists, and equipment maintenance logs as scheduled
- Restock grab-and-go items, disposables, packaging, and other supplies to ensure constant readiness for service
- Participate in opening and closing duties, including cleaning, setup, and breakdown tasks
- Perform assigned side work such as wiping surfaces, organizing storage areas, rotating inventory, and maintaining stock levels
- Support team members in all departments, in maintaining a smooth and efficient workflow, especially during peak hours and OFF peak hours
- Maintain a positive and professional attitude at all times, contributing to a team-oriented work environment
- Perform additional duties as assigned by management to support overall store operations
- Other duties as assigned by management
Qualifications/Requirements - High School Diploma or GED
- Ability to read, write and speak English proficiently
- Previous experience in retail, hospitality and/or customer service is preferred
- Strong communication and interpersonal skills with the ability to work across functional groups in a positive and collaborative manner
- Ability to handle large work volumes requiring a high degree of accuracy and be highly organized
- Detailed oriented and strong work ethic
- Ability to set and handle multiple priorities, adapt to changing situations quickly, follow instructions, schedules and timelines
- Able to work in a fast-paced, challenging environment
Compensation - Starting Hourly rate + Tips (estimated average $150-$600 per pay period)
Supervisory Responsibilities This position does not have any supervisory responsibilities.
Position Type/Expected Hours of Work This is a full-time position. Days and hours may vary, Monday thru Sunday or as the job duties demand. Work on holidays may also be required.
Job Tags
Hourly pay, Full time, Local area, Sunday,